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Touch Up Paint Products Refunds


Conditions Of Purchasing Our Touch Paint Scratch Product Repair Kits.

Color Matching Terms & Conditons.

We do not refund. You May only refund if you cancel the order within one hour of making the order. We use and recommend original equiptment manufacturers for the simple reason they are organisations that make the paint products for the car makers. The colors are exact match. The paint supplied to you should be an exact match to your brand new vehicles paint work. There are reasons for paint works not matching. Here are examples. *the car/ panel may have been already painted, this can even happen at the factory as the car is being made and on completion it is scratched and/ or damaged. The vehicle is then sent to the manufacturers repair centre on site. *Your vehicle may have faded paint. *It is poassible Your vehicle may have a a variation in color listed formulas depending on the manufacturers demographics. This does not and will not effect the the finished visual color as a result. Metallic paints and tri-coat paint have to be blended by manufacturers specification to get the 100% color match guarenntee.*Individual car makers may have diferent parts of the vehicles made and painted in different demographics as to why bumper bars appear a different color in some colors. The original color formula being the car body color.


By using touchuppaints products you agree before making a purchase of any of its products that you understand that brushtouch and penfastic paint kits are a camouflage product only and will not remove all scratching. the product kits are limited to  removal of light paint scratching and camouflaging of the deeper scratches. The kits are ideally designed for camouflage purpose. If you wish to completely remove heavy paint scratching from your vehicles completely so that an invisble repair is undertaken we advise you see a paint/panel repair shop. 

Tri coat colors are Special colors that require two bottles of paint to be able to get the correct color. If you purchase a paint kit and the color is tri-coat then you will need to purchase the second color as we will under no conditions refund the initial order for a incorrect kit selection. The order will only be cancelled if contact is made to touchuppaints via email and text .(0416168746) within the one hour buffer that allows changes to orders before they are packed. always check you have the correct paint scratch product before ordering. We do not refund for incorrect orders. 

Refunds For Touchup Paint Brush Touch Paint Kits Are Extremely Limited. 

All Brush Touch Paint Scratch Kits Are Custom Built And Made Fresh Upon An Order Submitted.

If an order is cancelled within the 1 hour buffer as per our conditions there will be a 15% administration surcharge for the reversal of the transaction being cancelled.



Our Brush Touch Paint Scratch Kits Are Universal And Can Be Used On Any Painted Factory Vehicle. All The Paint Products In The kits Are Automotive And Universal. You Need Only Change The Color. The Kit May Be Used On Any Vehicle And Or Many Different Painted Surfaces. Read All Instructions Carefully And Further Your Knowledge With Our Paint Touchup Tutorial.  Click Here To See The Paint Scratch Removal Video.


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Website: 1300 135 467 | Email:
PO Box 383, FIVE DOCK, NSW Australia 2046

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