Touch Up Paint Kits Insurance Information

Insurance Information

DO I NEED TO INSURE MY KIT....... YES. 

ALL ITEMS ARE SENT BY POST AND ARE NOT TRACKABLE UNLESS YOU STATE YOU WISH FOR EXPRESS POST WHICH WILL INCCUR ADDITIONAL COSTS (CONDITIONS APPLY).

IT IS RECOMMENDED YOU INSURE YOUR TOUCH UP PAINT REPAIR KIT AS IN IF ANY THING HAPPENS TO IT YOU CAN GET A 1 NEW FREE REPLACEMENT  KIT. THE COST TO BUY A PAINT REPAIR KIT INSURANCE PACKAGE STARTS AT $4.00 THE AMOUNT OF INSURANCE IS APPLIED AT THE TIME OF YOUR ORDER. THIS APPLIES TO ANY TOUCHUPPAINT KIT IN THE PRODUCT RANGE.

WHEN A PURCHASE IS MADE AND A INSURANCE POLICY IS PURCHASED THE POLICY IS LIMITED TO 1 OF EACH DAMAGED ITEMS AS ORIGINALLY PURCHSED (ACCESSORIES EXCLUDED) IN THE KIT. WHEN A CLAIM IS MADE EVIDENCE OF THE BROKEN OR DAMAGED GOODS NEED TO BE PRESENTED TO PLACE OF PURCHASE. THIS MAY BE DONE BY WAY OF PHOTO EVIDENCE FROM A MOBILE AND SMS TO WEB SITE MOBILE NUMBER OR EMAILED DIRECTLY WITH ORDER CONFIMATOIN TO SALES@TOUCHUPPAINTS.COM.AU.

IF YOU HAVE TAKEN OUT AN INSURANCE POLICY  AND YOUR KIT HAS NOT ARRIVED OR ARRIVED DAMAGED YOU MUST WITHIN 7 DAYS FROM TIME OF DESPATCH FROM OUR WAREHOUSE YOU SHOULD LODGE ANY SUCH INSURANCE CLAIM WITHIN THIS TIME FRAME. THE INSURANCE POLICY WILL ONLY SURVIVE FOR THE 7 DAYS.  

YOU WILL RECIEVE REPLACEMENTS FOR  DAMAGED ITEMS (BOTTLES) ONLY, WE SUPPLY A CLEANING AGENT, WORK CLOTH AND A REPLACEMENT TOOL CADDY AND ACCESSORIES KIT TO ASSIST IN THE CLEAN UP AND RESTORATION OF YOUR NEWLY PURCHASED AND THEN DAMAGED ITEMS.

FOR THOSE WHO DECIDE TO PURCHASE A PAINT REPAIR KIT WITHOUT INSURING THE ITEM DO SO AT THERE OWN RISK AND UNDERSTAND THAT THEY WILL NOT RECIEVE A REPLACEMENT KIT WITH OUT PURCHASING AN INSURANCE POLICY FOR THAT KIT.

IN THE CASE WHERE YOU RECIEVE A PAINT PEN IN A PAINT KIT AND  THAT FOR ONE REASON OR ANOTHER THE COLOR IS NOT WHAT YOU ORDERED, YOU WILL  REQUIRED TO SEND THE ONE COLOR PEN BACK TO US HERE AT  TOUCHUPPAINTS.COM.AU AND WE WILL CREDIT YOU NORMAL POSTAGE CHARGES IF WE HAVE INCORRECTLY SERVED YOU INCORRECT COLORS. THIS ITEM IS NOT COVERED BY OUR TRANSIT  POSTED AND DAMAGED INSURANCE POLICY.

WE DO CARRY A PAINT REPAIR KIT UNINSURED INSURANCE POLICY.

IF A PERSON OR ENTITY MAKES A PURCHASE WITHOUT INSURING THE ITEMS DESIRED AND THE ITEM IS LOST OR DAMAGED IN TRANSIT, YOU MAY PURCHSE A UNINSURED PAINT REPAIR KIT INSURANCE POLICY AT A COST OF $6.00 PER TOUCH UP PAINT PRODUCT ITEM IN THE KIT. POSTAGE IS ALSO ADDED ON TOP TO THE UNINSURED INSURED ITEM WHEN A UNINSURED INSURANCE POLICY IS TAKEN OUT. (ACCESSORIES IN THE KIT ARE EXCLUDED FROM COST AND ARE FREE IN THIS POLICY).

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